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Alexandra's Bridal Boutique

More BRIDAL SHOPS in the Area Abbey Bridal   Andover, MA Ana Hernandez Bridal   4.6 Boston, MA Bella Bridal Shoppe   5.0 Amesbury, MA Boutique La Reine   3.0 Waltham, MA Boutique La Reine   2.0 Boston, MA

	Blissful_Bride 9/26/2009 12:32:30 PM Contact Me Selection    5.0 Quality of Service    5.0 Quality of Product    5.0 Pricing    5.0 Overall Experience    5.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS Great Customer Service Very Reasonable Prices Quality of Alterations Wide Selection One Stop Shop Very Friendly and Comfortable Atmosphere Tight Parking Lot, but definately worth it!!! OVERALL COMMENTS I was in search of the perfect dress and had gone to many bridal boutiques before I had stumbled upon Alexandra's Boutique. As soon as I walked in the door, I was greeted with a warm, welcoming smile by all of the girls. I came in without an appointment and they were still happy to help me, despite the fact that I doubted that the perfect dress was even out there. The bridal consultant stayed with me the entire time. Other places I had been to made me fend for myself and look through the dresses. I was so thrilled with the one on one attention I received. And in this little gem in Fall River, I found my perfect dress. When it came time for my alterations, I was extremely pleased with them. I ended up losing alot of weight and I was scared that I would lose the look of the dress. Fatima, the owner, personally did my fittings and she ensured me that it would look amazing. She was absolutely right! She was there with me every step of the way and my dress came out perfect!! Even though I had alot taken in on my dress, the alterations were actually cheaper than I expected. The customer service was amazing and very professional. Being the owner of a business, I was very surprised to see how much Fatima was out on the sales floor. The fact that she actually took the time to get to know her customers really meant alot. I was no longer another dress sold, I was a person. Every time I walked into the store, all the girls greeted me by name. They even remembered little tidbits of our past conversations. Overall, my experience with Alexandra's Boutique was a pleasant one. I've read all these other reviews online and it's hard to believe that we are talking about the same boutique. I have actually witnessed other brides in the store disrespecting Fatima. Having planned my own wedding, I know there is always a snag at some point down the road. Some brides can be so juvenile and point blame on others who did nothing wrong. Fatima is a wonderful person and she made me look beautiful for my wedding. I would definately reccommend this boutique to anyone who is looking to be treated like a number one priority. The selection is amazing and I bet you're bound to find the perfect dress. If I could give more stars, I would!

	ETate 8/16/2009 10:21:20 AM Contact Me Selection    4.0 Quality of Service    1.0 Quality of Product N/A Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS High pressure sales staff Terrible service Overpriced gowns Horrible reviews Manager bullies brides into buying sample dresses when they can't afford a new gown at her shop. Unethical business practices Cut throat retailer Will gladly make your life miserable if you buy a gown she carries from someone else Seems to be all about the money there, rather than customer satisfaction. OVERALL COMMENTS Owner is vindictive and tried to get my gown order canceled from the manufacturer when she found out I had ordered it from another shop instead of hers. (I simply couldn't afford her prices, but loved the dress and quickly found several other shops that carried it for less $$) She then called to tell me that's what I get for trying to find a better price elsewhere. Then she accused me of wasting her time because I looked there in the first place and went on to threaten and insult me personally. Despite the selection, this place is not worth the time of day. If you go, don't give your real contact information or name. Do your homework before making appointments at any dress shops - check online reviews!

	tundeivan 6/2/2009 4:01:55 PM Contact Me Selection    1.0 Quality of Service    1.0 Quality of Product    1.0 Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS NONE RUDE EMPLOYEES, AWFUL SERVICE, ONCE THEY GOT YOUR MONEY YOU WILL NOT GET ANY HELP, AWFUL ALTERATIONS - RUINED MY WEDDING GOWN. OVERALL COMMENTS THIS IS THE WORSE BRIDAL SHOP I EVER DEALT WITH. FATIMA IS EXTREMELY RUDE AND SNOBBY. SHE DOES HORRIBLE ALTERATIONS. THE DAY I PICKED UP MY DRESS (1 DAY BEFORE MY WEDDING) THE SEAMS WERE FALLING APART, MY MOM HAD TO FIX IT. THE ALTERITIONS CHANGED THE WAY MY DRESS FIT.. IT LOOKED BETTER BEFORE FAMTIMA RUINED IT. GOD FORBID YOU HAVE AN ISSUE WITH ANYTHING SHE DID, SHE WILL BLAME IT ON YOU. AVOID THIS PLACE LIKE THE PLAGUE. YOU WILL REGRET BUYING A DRESS HERE!!!! THE SALESPEOPLE CHANGE EVERYTIME TOO, NONE OF THEM CAN DEAL WITH THE OWNER FATIMA. THEY ALSO GAVE ME A VERY HARD TIME FOR ALTERATION APPOINTMENTS, AND TRIED TO PUSH ME TO DO IT DURING THE WEEK WHEN I HAD NO WAY OF DOING IT. I HAD TO ARGUE WITH THEM TO MAKE AN APPOINTMENT FOR A SATURDAY. ONCE THEY HAVE YOU'RE MONEY ALL THE COURTESY IS GONE.

	mother of bride 7/22/2008 9:43:03 AM Contact Me Selection    4.0 Quality of Service    1.0 Quality of Product    1.0 Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS havent found one yet too many to list. Nothing good about our experience here, they have ruined our gowns. OVERALL COMMENTS Worst experience of my life. Once they get your money they treat you like dirt. They do terrible alterations and act like you are supposed to be grateful they screwed up your gown. Rude, condesending sales clerks, poor service, not good!

	mother of bride 7/22/2008 9:43:03 AM Contact Me Selection    3.0 Quality of Service    1.0 Quality of Product    1.0 Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS alterations are horrible! Customer service is nonexistant, owner has bad attitude. OVERALL COMMENTS alterations are a nightmare! Fatima, the owner, is great at sales but horrible at customer service. Once they have your money you cannot get service. They have distroyed my gown with their amature alterations and have no apologies. RUN, don't walk for the door and buy your gown somewhere that understands that SELLING is just the beginning of the sale, alterations are essential. My 8 year old niece would have done a better job on alterations. SEVERAL of my business associates are now telling me they had a bad experience here with alterations, delivery and quality... too late to help me but may save you!

	unhappy 4/11/2008 1:52:06 PM Contact Me Selection    1.0 Quality of Service    1.0 Quality of Product    1.0 Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS SALES PEOPLE RUDE UNWILLING TO WORK WITH THE CUSTOMER CALLING CUSTOMERS NAMES BEHIND THEIR BACKS OVERALL COMMENTS I CAME HERE BECAUSE MY FRIEND IS GETTING MARRIED AND THIS IS WHERE SHE WANTED ME TO GET MY DRESS FROM. AT FRIST EVERYTHING WAS FINE BUT WHEN IT CAME DOWN TO MAKING AN APPOINTMENT TO GET THE DRESS FITTED THEY WERE DOWNRIGHT RUDE! INSTEAD OF LISTENING TO THE CUSTOMER THEY TRIED TO PUSH ME INTO MAKING AN APPOINTMENT THAT WAS NOT A CONVENIENT TIME. WOULD NEVER RECOMMEND ANYONE GO HERE EVER AGAIN!

	firedancer3232 4/11/2008 1:48:42 PM Contact Me Selection    3.0 Quality of Service    1.0 Quality of Product    1.0 Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS WORST CUSTOMER SERVICE - they do not care about their customers, only about making a dollar!! OVERALL COMMENTS Brides, don't go here, if you want a pleasent expierence, go elsewhare!!!

	krisncode 3/31/2008 7:30:37 PM Contact Me Selection    5.0 Quality of Service    5.0 Quality of Product    5.0 Pricing    5.0 Overall Experience    5.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS All the women there are sooo friendly and helpful. I got my Bridal gown and my bridesmaids dresses there. Carol and Becky were wonderful. Becky put up with my giggling bridesmaids in the changing room. She was excellent! None OVERALL COMMENTS I felt very comfortable there trying on bridal gowns. Not rushed to pick something. Everone was very helpful. I would definately recommend Alexandra's to any Bride. I didn't have an appointment and they fit me right in. I tried on quite a few dresses before I found the ONE. I wasn't rushed at all.

	cooper 12/3/2007 10:42:45 AM Contact Me Selection    5.0 Quality of Service    5.0 Quality of Product    5.0 Pricing    5.0 Overall Experience    5.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS quanity service selection flexibilty prices OVERALL COMMENTS I would recommend this bridal boutique. My daughter was not an easy bride & Fatima & Carol were so great w/her! They really went out of their way to make sure she was completely satisfied & happy. She just looked beautiful on her wedding day! Everyone kept asking her & myself where we got our dresses. We have already sent to other brides & wedding party to Alexandra & both have been completely happy w/the attention & service they received. So word of mouth is the best advertising..thank you

	chae 12/7/2007 6:43:37 PM Contact Me Selection    5.0 Quality of Service    5.0 Quality of Product    5.0 Pricing    4.0 Overall Experience    5.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS Excellent service Good quality dresses Clean and neat Great prices They go above and beyond to help you choose the right dress. Flexible hours OVERALL COMMENTS I would recommend this store to any new bride or bridesmaid. My whole wedding party, including my mother got their dress from here. Carol and Becky, the representatives, were so awesome. I can't explain the excellent service they gave. My dress was discontinued without ther knowledge and they called the company to complain b/c they were not informed and the company agreed to make my dress. My dress came in within 2 weeks. Now that is service with a smile.

	kfurze 11/28/2007 7:54:38 PM Contact Me Selection    5.0 Quality of Service    5.0 Quality of Product    5.0 Pricing    5.0 Overall Experience    5.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS Flexible Hours Very Friendly Staff Huge Selection of Bridal Gowns, including bridesmaids and flower girl dresses Cooperative Staff OVERALL COMMENTS From the first time I went into Alexandra's I felt very comfortable. I felt that the staff truly wanted me to find a dress that made me as happy as I could be. Everyone was extremely cooperative and they went out of there way to make sure everything was perfect. I ordered a specially made veil that Fatima had to search for months for the material to match my dress but guess what it came out perfect. Also very cooperative with my two little flower girls who are three years old. Definately recommend Alexandra's, I have been there in the past for prom dresses and I couldn't imagine going anywhere else for my wedding.

	allyson 11/26/2007 4:11:17 PM Contact Me Selection    5.0 Quality of Service    5.0 Quality of Product    5.0 Pricing    5.0 Overall Experience    5.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS flexible hours reasonable prices great selection of dresses OVERALL COMMENTS I would recommend Alexandra's to any new bride looking for a dress for herself or bridal party. I received countless compliments on my bridal gown. Guests thought the dress had been made just for me! The cost was very reasonable. The women at Alexandra's are amazing at what they do and their professionalism showed in every aspect.

	HSILVIA 8/30/2007 9:42:35 PM Contact Me Selection    1.0 Quality of Service    1.0 Quality of Product    1.0 Pricing    1.0 Overall Experience    1.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS THERE ARE NON COLORS DONT MATCH WITH SAMPLES. ALTERATIONS ARE NOT DONE RIGHT. CHARGE FOR ALTERATIONS (VERY EXPENSIVE) BAD CUTOMER SERVICE DRESSES TOO EXPENSIVE OVERALL COMMENTS VERY BAD CUSTOMER EXPERIENCE. EXTREMLY RUDE. I DO NOT RECOMEND FOR ANY BRIDE. THEY WILL NOT MAKE YOUR EXPERIENCE A PLEASANT ONE. VERY VERY VERY UNPROFESSIONAL. THEY DO NOT CARE ABOUT THE CUSTOMER AFTER THE DOWN PAYMENT IS MADE ON A DRESS. I HAVE EVEN HEARD THEM TELL OTHER CUSTOMERS THE BUSINESS OF OTHERS.

	S1R 1/15/2007 7:24:33 PM Contact Me Selection    2.0 Quality of Service    1.0 Quality of Product    2.0 Pricing    3.0 Overall Experience    2.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: No PROS CONS Not overly expensive, but you get what you pay for - not great quality gowns. Salepeople were rude. The woman continued to show me gowns I had clearly said were not my taste - (ie too much lace, assymetrical waists, etc.) OVERALL COMMENTS Alexandrias was one of my first stops in gown searching. The minute I entered they were rude & unorganized. The salesperson who helped continued to show me gowns I had clearly said were not my taste. I was then shown to a fitting room that was messy. Also, she left me standing in my under garments waiting as she neatly hung each dress before giving me another to try on!!

	jfontes1975 3/2/2006 10:06:50 AM Contact Me Selection    5.0 Quality of Service    4.0 Quality of Product    3.0 Pricing    3.0 Overall Experience    3.0
	Rate this Vendor  Would recommend Alexandra's Bridal Boutique: Yes PROS CONS wide selection of dresses for brides and bridesmaid Decent prices Good Service Cluttered store Puffy gowns of mediocre quality OVERALL COMMENTS My personal opinion of Alexandra's is that the store gives off a very odd vibe. This is not a store for a classic bride. I found the dress styles to be very flamboyant. The matierals used were cheap, super shiny, thin satins. Similar to a cheap prom gown. The ball gowns were not designed well and accentuated all trouble areas of a woman's body. On the positive side, the selection is very large and the prices are good. If you are just starting out looking, this may be a good first shop to go to due to the large selection.